{%?title}

Priority: {%?priority}

Status: {%?status}

Owner: {%?owner}

Creator: {%?creator}

Date: {%?date}

{%?body}

{%foreach update in updates} {%if update[event] == true}

{%if update[component] == "owner"} {%?update[user]} changed the owner to {%?update[operation]}. {%elseif update[component] == "status"} {%?update[user]} changed the ticket status to {%?update[operation]}. {%elseif update[component] == "priority"} {%?update[user]} changed the priority to {%?update[operation]}. {%/if}

{%?update[date]}

{%else}

{%?update[author]} {%?update[date]}

{%?update[body]}

{%/if} {%/foreach}