<divclass="children"><h1>Troubleshooting</h1><divclass="text"><ahref="index.html"><<backtoindex</a></div><divclass="text">Run through this checklist to make sure the issue is not on your end:</div><ul><li>If certain information was not found, the key will simply be absent. Missing information is <ahref="upgrade.html">no longer</a> filled with <spanclass="fixed">None</span>s, like in version 1.</li><li> Turn off normalization if the capitalization ends up being strange. If it's a serious issue (and one that really shouldn't be happening), you may want to <ahref="https://github.com/joepie91/python-whois/issues/new">file a bug</a>, and I'll try to improve the normalization algorithm.</li></ul><divclass="text">Still broken? <ahref="https://github.com/joepie91/python-whois/issues/new">File an issue!</a></div><divclass="text"><strong>The goal for pythonwhois is 100% coverage, and that is only possible with your feedback!</strong> If any information is missing or incorrect for a domain, <em>even if you think it's tiny and unimportant</em>, please <ahref="https://github.com/joepie91/python-whois/issues/new">let me know!</a> I'm more than willing to fix any parsing issues that arise.</div></div>